All Catholic Gifts, LLC - Give the Gift of Grace
Phone: 703 957 0032
Email: info@AllCatholicGifts.com
All Catholic Gifts, LLC - Give the Gift of Grace
All Catholic Gifts, LLC - Give the Gift of Grace

Refund Policy

Last Updated: April 30th, 2026

At All Catholic Gifts, we are committed to providing high-quality Catholic products that honor the faith and meet your expectations. If something is not right with your order, we are here to help. This Refund Policy outlines when and how refunds are issued, along with important eligibility guidelines.

Overview of Refund Eligibility

We offer refunds under specific conditions to ensure fairness while maintaining product integrity.

You may be eligible for a refund if:

  • Your item arrived damaged or defective
  • You received the wrong product
  • Your order was lost in transit and confirmed by the carrier
  • Your return meets our Return Policy guidelines

Refund requests must be submitted within 14 days of delivery.

Non-Refundable Items

Certain items are not eligible for refunds due to their nature, religious significance, or hygiene considerations:

  • Blessed or sacramental items once received
  • Custom or personalized products
  • Final sale or clearance items
  • Opened consumables (candles, incense, holy water, etc.)
  • Antique and vintage items (sold as-is unless damaged in transit)

These policies help preserve the reverence and integrity of sacred goods.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery.

Include:

  • Your order number
  • A description of the issue
  • Clear photos of the item and packaging

Once reviewed, we will:

  • Issue a full refund, or
  • Send a replacement at no cost

Refund Process

Once your return is received and inspected:

  • Approved refunds are issued to your original payment method
  • Processing time: 3–7 business days after approval
  • Your bank or credit card provider may take additional time to post the refund

You will receive an email confirmation once your refund is processed.

Shipping Costs

  • Original shipping fees are non-refundable, unless the return is due to our error
  • Return shipping costs are the responsibility of the customer unless:
    • The item is defective
    • The wrong item was sent

Returns & Exchanges

Shop with  confidence through clear return policies, eligibility guidelines, and support for damaged or incorrect items.

Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account again
  2. Contact your credit card provider
  3. Contact your bank (processing delays are common)

If you still need assistance, please reach out to our support team.

Order Cancellations

Refunds for canceled orders are available only if:

  • The order has not yet been processed or shipped

Once shipped, the order falls under our standard return policy.

Exchanges Instead of Refunds

In many cases, we recommend an exchange rather than a refund, especially for:

  • Sizing issues (apparel, rings, etc.)
  • Devotional preferences (different saint, style, or material)

Please visit our Returns & Exchanges page for more details.

Need Help? Contact Us

Questions About a Return or Exchange?
If you have any questions, concerns, or requests regarding returns or exchanges, please contact us:

Our Commitment to You

At All Catholic Gifts, every item is selected with care, reverence, and purpose. While we strive for perfection in every order, we also stand ready to make things right when needed—fairly, respectfully, and promptly.